Read this and then I'll throw my two cents in:
Ok, so I am in sales. Outside sales. Which means that is is my job to acquire new business opportunities for my company. Believe me, the worst part of my job is prospecting. That is - finding people who are willing to sit down with you and listen to what you have to say. I don't sell things out of a bag or have a worthless product. I work for an IT company providing high level support for Servers, computers, phone systems, etc. We are a Microsoft GOLD Partner, and a Dell Premier Dealer. Not just a fly by night computer co. working out of some one's garage.
So, yesterday, I printed off my marketing piece and went out to deliver some information to some local companies. I'm NOT pushy at all. The just of my sales calls consist of my telling the receptionist that I'd like to drop off information on my company and then I ask for the contact info for the IT Manager. Simple. If you think about it, it's not different that sending out something in the mail. We just do it in person. So what.
So, I sent an email to an lady that was on the phone yesterday. I could have just sat there and listened to her whole conversation and waited until she got off the phone, but instead, I just left the info on the front desk, picked up her card and went on my day. This morning, I emailed her and this is how it went:
--- On Fri, 6/19/09, Joey Gorena <email@example.com> wrote:
From: Joey Gorena <firstname.lastname@example.org>Subject: Follow UPTo: email@example.comDate: Friday, June 19, 2009, 8:51 AM
Hi, I stopped by your office yesterday and you were on the phone, and I left my card and a flyer with “duct tape” on the front. I just wanted touch base with you. Please keep us in mind if you have any computer or networking needs. Sales or service.
Joey Gorena, Business Development Manager
Monday to Friday 8:00am to 5:00pm CST
210.341.**** Ext. 125
866.818.**** Ext. 125
From: Marsha Clare **** [mailto:firstname.lastname@example.org] Sent: Friday, June 19, 2009 9:09 AMTo: Joey GorenaSubject: Re: Follow UP
I am NOT interested, and remove me from your sales solicitation list. You obviously ignored my office sign which said "No Sales or Soliciting."
You’re not on a list. Every office has that sign including mine. Every company markets/advertises, we choose to do it in person. You don’t have to be rude about it. Everyone has a job to do, and in this economy, you should be more respectful of those that are out trying to support their families and put food on the table instead of standing on the street begging for money. I wasn’t selling anything, simply hand delivering our advertising. Do you take the time to write hateful emails back to every company that sends you advertising in the mail? Of course not! I promise never to contact you again.
Now, before you go telling me that it's better to just let it go, blah, blah, blah. DON'T. I've been putting up with this for years, and yes, I take it personally. I don't normally say anything, but today, I just had to. It was the straw that broke the camel's back.
I'm tired of people treating sales people like the scum of the earth. Not every sales person is a sleezball that can't be trusted. Trust me, this lady is a lawyer and there are plenty of sleezy lawyers out there for sure!
Any ways, I feel better.
I mean, is it really necessary? Wouldn't the world be a better place to live if we could all just say please and thank you, wave when someone lets you into traffic, RSVP when requested, and just overall use common courtesy? What is wrong with people?
What has this world come to when everyone thinks they are intrinsically better than everyone else?
It really sickens me to be raising children in a world like this - it's like swimming up stream, constantly, to teach them that this is not how we will be!